Return & Refund Policy

We do not accept returns for products purchased through our Website.

We do not provide exchanges for purchased products.

Customers are advised to carefully review the product details, size, colour, quantity, and other relevant information before placing an order.

We do not provide replacements for products purchased through our Website.

Refunds are provided only for verified duplicate payment transactions.

A duplicate transaction occurs when the customer is charged more than once for the same order due to a payment or technical error.

Except for verified duplicate transactions, no refunds will be provided, including for:

• Change of mind.
• Personal preference.
• Incorrect product selection.
• Incorrect size, colour, or quantity selected by the customer.
• Dissatisfaction with the product.
• Delayed delivery.
• Customer unavailability.
• Refusal to accept delivery.
• Any other reason not specifically covered under the duplicate transaction provision.

To request a refund for a duplicate transaction, customers must contact us with:

• Order ID.
• Transaction/payment reference number.
• Date and amount of the transactions.
• Relevant payment confirmation or transaction proof.

The duplicate payment will be verified before the refund is approved.

Once a duplicate transaction has been verified and approved, the eligible refund will generally be credited within 5–7 business days.