Terms & Conditions

Customers may use the Website only for lawful purposes and in accordance with these Terms & Conditions.

You agree not to:

• Use the Website for fraudulent or unlawful activities.
• Provide false or misleading information.
• Attempt to gain unauthorized access to the Website or its systems.
• Interfere with the security or operation of the Website.
• Copy, reproduce, distribute, or misuse Website content without authorization.

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and availability displayed on the Website are accurate.

Product colours may appear slightly different depending on the customer's device, screen settings, lighting, photography, and other factors.

We reserve the right to correct errors, update product information, and modify product availability when necessary.

Customers are responsible for reviewing product details, quantity, size, colour, delivery address, and other order information before completing a purchase.

We reserve the right to accept, reject, or cancel an order in circumstances including:

• Product unavailability.
• Incorrect pricing or product information.
• Payment failure.
• Incorrect customer information.
• Technical or operational errors.
• Suspected fraudulent or unauthorized activity.

If an order is cancelled by us after payment has been received, any applicable refund will be handled according to our Refund Policy.

All prices displayed on the Website are in Indian Rupees (INR), unless otherwise stated.

Applicable taxes, shipping charges, or other charges, if any, will be displayed before the customer completes the purchase.

Payments may be processed through authorized third-party payment gateways.

Shipping and delivery of orders are governed by our applicable Shipping & Delivery Policy.

Cancellation, return, exchange, replacement, and refund requests are governed by the respective policies published on the Website.

Customers agree to:

• Provide accurate personal, billing, and delivery information.
• Review product details before placing an order.
• Use purchased products appropriately.
• Comply with applicable laws and regulations.

All content available on the Website, including logos, trademarks, product photographs, text, graphics, designs, videos, and other materials, belongs to THE ETHNIC TRUNK or its respective licensors unless otherwise stated.

The Website may use third-party services such as payment gateways, courier and logistics providers, hosting providers, analytics services, and other technology providers.

THE ETHNIC TRUNK is not responsible for the independent policies, availability, security, or actions of such third-party service providers.

We make reasonable efforts to keep the Website operational and accessible. However, temporary interruptions may occur due to maintenance, technical issues, server problems, internet connectivity, or circumstances beyond our reasonable control.

To the maximum extent permitted by applicable law, THE ETHNIC TRUNK shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the Website or purchase of products.

We reserve the right to modify, suspend, discontinue, or update any product, service, feature, price, or Website functionality at any time.

THE ETHNIC TRUNK may update these Terms & Conditions from time to time.

Any revised Terms will become effective once published on the Website. Customers are encouraged to review this page periodically.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to these Terms or the use of the Website shall be subject to the jurisdiction of the competent courts in Delhi.